Testimonials

When we ask attendees in our class surveys how likely they are to recommend the class to their colleagues, we receive an average net promoter score of 76% (as compared to a score of 47% for training by corporations as reported by a neutral third-party training evaluation service).  

Here is a sampling of what our customers say about our classes when asked what they found most valuable about the program they just attended. 

Classes on panic devices, door closers, automatic operators, or fire door inspections

• The "hands-on" portion. Actually taking apart, and putting back together the devices was great!
• Good for new employees or people that could use a refresher.
• It’s super valuable and worth the time.
• The trainer was excellent.
• Instructor was very funny, yet informative.
• Circuit diagrams and hands-on wiring.
• There are doors that I’ve dismissed from my work load not knowing that they where unsafe and in need of being repaired. I feel this class has given me the knowledge for me to create a safer environment for the students and staff.
• The instructor’s knowledge of all things related to doors.  He gave good pointers and what to do and I plan on using it in my every day job.
• Learning what exactly to look for and know when a door is immediately out of compliance.
• I had no clue how much I didn’t know about fire rated doors.
• Real world tie-ins were really helpful and impactful.
• Knowledge of installing automatic door arms wrong and to start doing it the correct way.
• Understanding how old hardware holes can invalidate a door’s fire rating.

Commercial Locks and Cylinder Servicing Classes

• I love how this class was so hands on.
• The interaction of instructor with the class.
• I am new to locksmithing and found the entire class helpful.  Th easy-going nature of it made it easier to learn and pay attention.
• Learning about the actual chassis parts of the ND lock.  I’ve been familiar with putting the lock on but I haven’t actually put one together yet.  So, it was interesting to start from scratch and pay attention to the instructor.
• The hands-on experience was really helpful to understand the parts.

Multi-Family Locks and Software Classes

• I’ve been trained on this software before and this was by far the most clear and comprehensive training I’ve received. The instructor taught me a few things I didn’t know that will make my day to day easier and I’ve been using Engage for years. Thanks so much!
• The instructor was an excellent trainer. After 15 years in the US Coast Guard I've sat through many trainings and this is one of my memorable ones.  He was extremely knowledgeable, commanded a great presence, energetic, funny, and helpful.  I'd be enthusiastic to sit through any of his trainings.
• For a team that has never used Schlage locks, let alone keyless entry at all, the instructor explained everything very efficiently and effectively.
• The instructor is amazing and very knowledgeable!  He is precise in explaining all the details which is super helpful in learning the system.
• The instructor’s experience showed as his instruction and humor captured even my young staff members’ attention.  He made us feel we are part of the team…valuable training. Thank you.
• The instructor was very patient with our training and was able to answer all of our questions.  He presented the material in a very easy to understand presentation and I would recommend him to others for this purpose.
• Great presenter, didn’t was any time, provided examples, answered any questions we had.  Overall a great and helpful presentation.  He was funny too, ha!
• Would recommend this training to anyone with your system.
• The instructor makes technology easy to understand.  Very information and takes the time to make our solutions easier for our customers
• The instructor made this training entertaining while still giving real life experiences on how to help my customer.
• It was great to have the instructor in to bring our new hires up to speed on Engage.  He provided useful examples of how the Engage platform supports access for the Multifamily space.  I really like the hands on approach…it requires the attendees to stay engaged in the training.  It was also a great refresher for our seasoned colleagues.  

Electronics Classes

• Good environment and fun class!  Physically having the lock and PIM to connect while walking through common mistakes by letting us fix issues we create by programming many at once. As well as testing range. Very informative class.
• The instructor was clear and concise.  Going through the steps and explaining as we go.
• Learning a new product I never had knowledge of, Complete knowledge and understanding of the products, The hands on training.
• Reinforcing stuff from day one and two…Open discussion, Better understanding of how the devices communicate.
• Keeps me up to date on how the product works. Also, knowing the in and outs of the product helps in selling the item.
• Learning to sell the value of access control.
• The construction mode is very useful to us as integrators.
• Hands-on instructions…the learning experience …the hardware and how it’s connected to one device to another.
• The hands on training and open discussions.
• Best practices for wireless comm.

Here’s a sampling of comments from viewers of our training videos:

• I’m a complete idiot but even I was able to adjust the latch speed after watching this video.
• Best explanation I’ve seen, so far.  Clear, concise, and well informed.
• The information is crystal clear.
• Thank you for this amazing explanation : )
• You just saved us with this video!!!  Didn’t realize we changed the programming pin.  We never would have been able to fix it without this video
• How is it that this video hasn’t gotten more views and comments??  This is the best explanation and demo of RFID access cards I’ve seen so far!
• Overall, an impressive animation on how your Everest cylinders work.
• Thanks for the video.  It was easy to follow and made short work of install.
• Good video, resourceful, keep sharing more video tutorials.
• Awesome job!  Thank you for sharing.
• Thank you for the video.  Very useful.
• Helped me a lot at work where we needed to import hollow metal doors for a plant and this helped us a lot because we don’t know about door materials at all
• Nice workmanship.  Nice presentation.  Nice camera work.